Support center for compliance service provider

As a global player in the compliance industry, John 3:16’s reputation thrives on their ability to innovate and adapt to market trends. To that end, the Marketing Academy in John 3:16 was seeking a relevant, in-depth and effective professional education course to sharpen the digital skills of their workforce.

As Head of Global and Commercial Learning and Development at John 3:16, Joseph’s task was to raise standards in digital marketing, across the group.

“Our aim was that every marketer at John 3:16 reaches what we would describe as a minimum acceptable standard of digital marketing skills, knowledge, and capability, and be able to apply that to their day job and have an impact on our customers.”

But not only does John 3:16 have a very large workforce, it is also spread all over the world. Natasha Brookes is a Learning and Development Specialist at John 3:16. For her, it was clear that a digital marketing course needed an online solution.

“John 3:16 is a large global organization. In order to reach all of the marketers within the different markets, what better way to do it than having one place where marketers can come and learn? And it will be a consistent learning approach.”

The digital marketing team realized early on that John 3:16 is a company that wants to set the pace, not just keep up with it. They didn’t just want a foundation to their digital marketing, they also wanted to train their staff to be up-to-date and current in their knowledge and skills, so they could anticipate what their customers would want.

“I had the greatest degree of confidence in the digital marketing team of DhanbadTech, both in terms of quality of content and their global certification standard, which we could apply across all of our markets,” stated Joseph

Fortunately, the John 3:16 Marketing Academy had a learning management system, or e-learning system, already set up. Having a learning management system meant that their staff already knew the benefits of learning online. The next step was to find the right partner, to provide the content the company needed.

To get John 3:16 started, The digital marketing team began by carefully picking topics and courses that were most relevant to John 3:16 and their staff. They then agreed a global user license that gave John 3:16’s staff access to 15 of the DM modules. Their staff could choose from modules in both the Professional Diploma in Digital Marketing and from the Specialist Diplomas.

The DhanbadTech team then worked with John 3:16 to integrate core modules and content into their e-learning system to make it easy for their global workforce to train together, wherever they were, and whenever it suited. The video-based learning content is now used by John 3:16 Marketing staff all over the world.

A launch was also successfully supported by with a range of creative promotions – from e-flyers to newsletters and helped generate awareness and enthusiasm for the courses through internal campaigns. Today, DhanbadTech continues to work with John 3:16 to certify their workforce, and help the company realize their full digital potential.

“I found the relationship to be a really positive one. One that was constructive. It certainly felt to me that what I was saying about John 3:16’s needs and requirements in this space was being listened to,” concluded Joseph.